FAQ

Keyboard shortcuts

Speed up your productivity with shortcuts

Written by Support at Plant
Updated over a week ago

What is Plant panel?

What is Plant panel and what purpose it plays inside Sketch.

Written by Support at Plant
Updated over a week ago

How do I activate my account?

Learn how to activate your account.

Written by Support at Plant
Updated over a week ago

How Plant handles large Sketch files?

Plant's ability to work with large sketch files.

Written by Support at Plant
Updated over a week ago

I’m getting a window with a message “File Not Found”

What to do if you're getting “File Not Found” message.

Written by Support at Plant
Updated over a week ago

Why is Plant not letting me send partial changes?

What to do if partial send changes are disabled.

Written by Support at Plant
Updated over a week ago

How can I transfer the ownership of a project to another user?

Learn how to transfer project ownership.

Written by Support at Plant
Updated over a week ago

I’m getting a window with the message “Need to resolve conflict first”

What to do if you're getting “Need to resolve conflict first” message.

Written by Support at Plant
Updated over a week ago

Do archived projects counts into account limits?

Written by Support at Plant
Updated over a week ago

What if I'm getting “Project can't be created” message?

What to do if you’re getting “Project can't be created” message.

Written by Support at Plant
Updated over a week ago

What if I'm getting “Not Enough Storage” message?

What to do if you’re getting “Not Enough Storage" message.

Written by Support at Plant
Updated over a week ago

What to do when I reach limits on the number of contributors?

What actions to take in case you reach the limits on the number of contributors.

Written by Support at Plant
Updated over a week ago

Why is Plant prompting me to update Sketch?

What to do if you're getting “Please update Sketch” message.

Written by Support at Plant
Updated over a week ago

Why Plant asking me to save my file again after Sketch update?

What to do if Plant is asking to save file again.

Written by Support at Plant
Updated over a week ago

Why Plant does not support Sketch Cloud files

Learn why Plant doesn't support Sketch Cloud files.

Written by Support at Plant
Updated over a week ago

Why Sketch doesn’t see plugin after installing Plant?

What to do if Sketch doesn’t see Plant plug-in.

Written by Support at Plant
Updated over a week ago

What if I'm getting an error message with “Sketch App not found”?

Written by Support at Plant
Updated over a week ago

Toggle Plant panel in Sketch

Written by Support at Plant
Updated over a week ago

Security at Plant

Details about security at Plant.

Written by Support at Plant
Updated over a week ago

Which formats does Plant support?

Learn more about file formats which Plant supports.

Written by Support at Plant
Updated over a week ago

Can I have multiple Sketch files in one project?

What to do if you want to have more than one file per project.

Written by Support at Plant
Updated over a week ago

Does Plant support Dropbox, Google Drive, GitHub, BitBucket etc. for storing versions?

Learn how to Plant works with other cloud services.

Written by Support at Plant
Updated over a week ago

Is it possible to setup a proxy for Plant?

Learn how to setup a proxy for Plant.

Written by Support at Plant
Updated over a week ago

Does Plant encrypt data at rest and in transit?

Details about data encryption.

Written by Support at Plant
Updated over a week ago

What are the Plant IP Addresses & Domains to whitelist?

Plant's IP addresses & domains.

Written by Support at Plant
Updated over a week ago

How can multiple people work on the same file?

Learn how to multiple people can work on the same file.

Written by Support at Plant
Updated over a week ago

What is my space / storage capacity on Plant?

Written by Support at Plant
Updated over a week ago

Minimum workstation requirements

Details about workstation requirements.

Written by Support at Plant
Updated over a week ago

How to find which Plant version I am on?

Learn how to check which Plant version you're on.

Written by Support at Plant
Updated over a week ago

Compatibility with Sketch

Details about Plant and Sketch compatibility.

Written by Support at Plant
Updated over a week ago

Payment types accepted by Plant

Learn more about payment types accepted by Plant.

Written by Support at Plant
Updated over a week ago

Why am I getting ”Card not supported” message?

What to do if you're getting ”Card not supported” message.

Written by Support at Plant
Updated over a week ago

Сancel subscriрtiоn

Written by Support at Plant
Updated over a week ago

Do you offer discounts?

Learn more about Plant's discounts.

Written by Support at Plant
Updated over a week ago

How can I report a bug or get help?

Learn how to report about bugs on Plant.

Written by Support at Plant
Updated over a week ago

What if I get a message “Your file doesn’t belong to any project”?

What to do if you're getting “Your file doesn’t belong to any project” message.

Written by Support at Plant
Updated over a week ago

What if I'm getting an error message with “Project is not available”?

When you open a file from a web app, but you are prompted with an error message “Project is unavailable”.

Written by Support at Plant
Updated over a week ago

What if I’m getting an error window with a message “Something went wrong”?

Description of what is “Something went wrong” message and what should you do

Written by Support at Plant
Updated over a week ago

What if I get an error message “Sorry, server is not available”?

What “Sorry, server is not available” message means and what you should do.

Written by Support at Plant
Updated over a week ago

Is there a way to sync fonts among other project assets?

Learn how to Plant works with fonts among other project assets.

Written by Support at Plant
Updated over a week ago

Why does Plant keep asking permission for stored information in my Keychain Access?

What to do if Plant asks to store its information in Keychain Access.

Written by Support at Plant
Updated over a week ago