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FAQ
Quick answers to common questions.
36 articles in this collection
Written by
Support at Plant
Keyboard shortcuts
Speed up your productivity with shortcuts
Written by
Support at Plant
Updated over a week ago
What is Plant panel?
What is Plant panel and what purpose it plays inside Sketch.
Written by
Support at Plant
Updated over a week ago
Main questions
How do I activate my account?
Learn how to activate your account.
Written by
Support at Plant
Updated over a week ago
How Plant handles large Sketch files?
Plant's ability to work with large sketch files.
Written by
Support at Plant
Updated over a week ago
I’m getting a window with a message “File Not Found”
What to do if you're getting “File Not Found” message.
Written by
Support at Plant
Updated over a week ago
Why is Plant not letting me send partial changes?
What to do if partial send changes are disabled.
Written by
Support at Plant
Updated over a week ago
How can I transfer the ownership of a project to another user?
Learn how to transfer project ownership.
Written by
Support at Plant
Updated over a week ago
I’m getting a window with the message “Need to resolve conflict first”
What to do if you're getting “Need to resolve conflict first” message.
Written by
Support at Plant
Updated over a week ago
About free account limits
Do archived projects counts into account limits?
Written by
Support at Plant
Updated over a week ago
What if I'm getting “Project can't be created” message?
What to do if you’re getting “Project can't be created” message.
Written by
Support at Plant
Updated over a week ago
What if I'm getting “Not Enough Storage” message?
What to do if you’re getting “Not Enough Storage" message.
Written by
Support at Plant
Updated over a week ago
What to do when I reach limits on the number of contributors?
What actions to take in case you reach the limits on the number of contributors.
Written by
Support at Plant
Updated over a week ago
Plant and Sketch connection
Why is Plant prompting me to update Sketch?
What to do if you're getting “Please update Sketch” message.
Written by
Support at Plant
Updated over a week ago
Why Plant asking me to save my file again after Sketch update?
What to do if Plant is asking to save file again.
Written by
Support at Plant
Updated over a week ago
Why Plant does not support Sketch Cloud files
Learn why Plant doesn't support Sketch Cloud files.
Written by
Support at Plant
Updated over a week ago
Why Sketch doesn’t see plugin after installing Plant?
What to do if Sketch doesn’t see Plant plug-in.
Written by
Support at Plant
Updated over a week ago
What if I'm getting an error message with “Sketch App not found”?
Written by
Support at Plant
Updated over a week ago
Toggle Plant panel in Sketch
Written by
Support at Plant
Updated over a week ago
More about Plant
Security at Plant
Details about security at Plant.
Written by
Support at Plant
Updated over a week ago
Which formats does Plant support?
Learn more about file formats which Plant supports.
Written by
Support at Plant
Updated over a week ago
Can I have multiple Sketch files in one project?
What to do if you want to have more than one file per project.
Written by
Support at Plant
Updated over a week ago
Does Plant support Dropbox, Google Drive, GitHub, BitBucket etc. for storing versions?
Learn how to Plant works with other cloud services.
Written by
Support at Plant
Updated over a week ago
Is it possible to setup a proxy for Plant?
Learn how to setup a proxy for Plant.
Written by
Support at Plant
Updated over a week ago
Does Plant encrypt data at rest and in transit?
Details about data encryption.
Written by
Support at Plant
Updated over a week ago
What are the Plant IP Addresses & Domains to whitelist?
Plant's IP addresses & domains.
Written by
Support at Plant
Updated over a week ago
How can multiple people work on the same file?
Learn how to multiple people can work on the same file.
Written by
Support at Plant
Updated over a week ago
What is my space / storage capacity on Plant?
Written by
Support at Plant
Updated over a week ago
Minimum workstation requirements
Details about workstation requirements.
Written by
Support at Plant
Updated over a week ago
Compatibility with Sketch
Details about Plant and Sketch compatibility.
Written by
Support at Plant
Updated over a week ago
Others
How can I report a bug or get help?
Learn how to report about bugs on Plant.
Written by
Support at Plant
Updated over a week ago
What if I get a message “Your file doesn’t belong to any project”?
What to do if you're getting “Your file doesn’t belong to any project” message.
Written by
Support at Plant
Updated over a week ago
What if I'm getting an error message with “Project is not available”?
When you open a file from a web app, but you are prompted with an error message “Project is unavailable”.
Written by
Support at Plant
Updated over a week ago
What if I’m getting an error window with a message “Something went wrong”?
Description of what is “Something went wrong” message and what should you do
Written by
Support at Plant
Updated over a week ago
What if I get an error message “Sorry, server is not available”?
What “Sorry, server is not available” message means and what you should do.
Written by
Support at Plant
Updated over a week ago
Is there a way to sync fonts among other project assets?
Learn how to Plant works with fonts among other project assets.
Written by
Support at Plant
Updated over a week ago
Why does Plant keep asking permission for stored information in my Keychain Access?
What to do if Plant asks to store its information in Keychain Access.
Written by
Support at Plant
Updated over a week ago